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Privacy Policy

Privacy Policy for “Faggalh” Online Store

Last Updated: [Insert Date, e.g., August 1, 2023]

Welcome to Faggalh! We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and share your information when you use our online store for office and school supplies.

1. Data We Collect:

  • Data You Provide:

    • Full name, email address, phone number, and physical address (limited to Asyut Governorate).

    • Order details: products purchased, shipping information.

  • Payment Data:

    • Cash on Delivery (COD): No additional financial data is collected.

    • Instant Transfer via InstaPay: You will be redirected to InstaPay’s secure platform to complete payments. We do not store your credit card details or bank account information.

  • Automated Data:

    • IP address, browser type, and operating system (for analytics and security purposes).

2. How We Use Your Data:

  • Process and deliver orders within Asyut Governorate.

  • Communicate with you to confirm orders or update shipping status.

  • Improve website functionality and user experience.

  • Use aggregated (non-personal) data for promotional campaigns on Facebook and Instagram (e.g., targeting residents of Asyut).

3. Data Sharing with Third Parties:

  • Shipping Partners: We share your address and phone number with authorized delivery companies.

  • InstaPay Payment Gateway: All electronic payments are processed securely through InstaPay. We recommend reviewing [InstaPay’s Privacy Policy](Insert InstaPay Privacy Policy Link).

  • We do not sell or share your data with external marketing entities.

4. Data Protection:

  • SSL encryption is used to protect data during transmission.

  • Data is stored on secure servers with restricted access to authorized personnel only.

5. Data Retention Period:

  • Your data is retained for 3 years from your last interaction with the website (e.g., purchase or inquiry).

  • You may request early deletion of your data by contacting us.

6. Cookies:

  • We use Cookies to track shopping carts and enhance browsing experience.

  • You can manage or disable Cookies via browser settings, but this may affect website functionality.

7. Geographical Scope:

  • Services are available exclusively to residents of Asyut Governorate. Orders from outside this region may not be processed.

8. Your Rights:

  • Request correction or deletion of your data.

  • Opt out of promotional use of your data.
    To exercise these rights, contact us via: [Email: example@faggalh-store.com] or [Phone: 01094434904].

9. Policy Updates:

Any changes to this policy will be posted on the website. Continued use of the site constitutes acceptance of updates.

Thank you for trusting Faggalh! 🛒📚
For inquiries: [example@faggalh-store.com] | [01094434904]